C'est La Vie

Tuesday, March 13, 2007

The One With The Part-time Job(s)

A phone call came. He picked up. His friend was on the other line. She said it was good news. They got the part-time job they applied a couple of weeks earlier. It was at a Chinese restaurant. Mr Chu's they called it. It is supposed to be the biggest Chinese Restaurant in UK and possibly Europe too. The girl sounded excited and thrilled that they got the job but the guy did not share the same feelings. He wondered if he should take up a second job. He wondered if he could handle the workload. How he wished this part-time job had come earlier. Again, he faced a dilemma. Nevertheless, he decided to try the second job out.

That day, that fateful Saturday, 10th of March 2007, he got ready real early for work. He shared a taxi with a few friends and reached Mr Chu's China Palace at 5pm. Work starts at 6pm.


He changed and sat in the changing room waiting. Waiting for the time to start work. Was he nervous? Not really but something else clouded his mind. "Am I able to adapt to this place?" he asked himself. Most of the workers there are from China and the chefs are from Hong Kong. They spoke in a language he was not accustom to and especially not with their strong accent.

Then the time arrived. He was to work in the kitchen that day. He listened attentively to the seniors as they taught him the ways and learnt as much as he could. The table numbering, the place to store the bowl and plates, the way to put the dishes on the tray, etc. As a kitchen boy, he was mainly supposed to carry those dishes the chefs cooked outside to the their respective tables and wait for the waiters and waitresses in charged of that area to place them. It was not a complicated job he was told but when the busy time comes (around 8-ish), it would be a different kind of story.

People started coming in and before he knew it, the place started to fill up. He looked at his watch. Yup, it was 8pm. Busy time. All of the sudden, the lady boss came in. Mrs Chu probably. She asked, "What are you doing here? Today you are to work outside" and sent him out. She assigned him to a waitress whom, later on he found out, was the fastest waitress in the restaurant. She told that waitress that he was to learn from her today and should follow what she do. That waitress looked at him with displeasure. People are now pouring in. Not only she had to deal with all those customers, now she had to deal with a noob. Luckily for him, she did what she were told and taught him as much as she could, as soon as possible. There just weren't enough time. He had to start learning all over again and had to do it straightaway. She taught him how to clear the table, how to set the table, where and how to put those utensils and dishes, etc. He got nervous and started to sweat. He had never wait on a customer in a restaurant before. The fact that she spoke in her China Mandarin accent did not help. He struggled understand her. She could repeat the sentence three times and still he would not understand what she was trying to say. Nevertheless, he did it. Although he was not in charged of more important things like taking orders and bringing the bills, he was relieved that he was able to cope. A few mistakes he made but they were irrelevant. The customers left happy and satisfied. He was just glad he didn't screw anything up.

Soon, the people got less and less and he was able to breath again. Everyone started clearing the tables and cleaning up the place so he followed the same. With a sigh of relief, he was glad the day was over. Working in a restaurant was difficult compared to the job he had at the stadium and especially so when the colleagues spoke in an accent so difficult for him to catch.

There were a couple of birthday celebrations that day. It was a common sight he was told. The Brits loved to celebrate their birthdays at a Chinese Restaurant. To them, going to a Chinese Restaurant was like going to "somewhere special". Funny how back in his country, "somewhere special" would usually mean a fancy restaurant like "The Ship", "TGI Friday" and "Chilli's". He remembered how he and his friends used to enjoy western food at those places for a nice dinner. It is probably the same for the Brits. Just that to them, a nice dinner would mean going to a Chinese restaurant.

Wednesday, March 07, 2007

The One With The Part-time Job

KC Stadium

I've been trying hard to find a part-time job in Hull and today, I finally managed to get one. Actually I got it yesterday but it starts today. And guess what? It's at Hull's football stadium! Hahaha. It is not that far from my university and there's a couple of ways to get there. You can either go there by bus and walk a little later or you can walk for 30 mins to reach there (note : 30 mins for Europe people to walk, me maybe 45 mins). But, I decided to cycle there instead. Hahaha. I borrowed a bicycle from a senior and cycled there. Took me around 20 to 25 mins but it's not so bad. The only problem is that my balls hurt. Something that I got used to after a while. Either they've grown stronger and withstand the pain or they've fainted from the pain.

So after 25 mins of cycling, I reached the stadium and went to Exit 23. There were security but somehow, they were sort of like expecting me. I just walk right through and the field is right in front of me. I was wearing black shoes and black pants (required) so maybe that's the secret code. I signed in and was assigned to a booth 9. Where the hell is booth 9? They also gave me a shirt to change and a cap to wear. So I didn't bother with booth 9 and changed. I then ran into a few other university students from Malaysia and they guided me to booth 9. In case you guys didn't know what booth 9 is, it's actually a food stall in the stadium which sells burgers, hot dogs, coffees and etc. I reported for duty and told the booth leader that it was my first time working here and was hoping she teach me some stuff. But she didn't so I just stood there for like 10 to 15 mins before more staff came in. There were around 10 of us together, all of them are English except me =.=". Then, they all went to the positions, got ready and this is where it all began. The booth leader suddenly pointed to me and this other new girl and ask us to handle two more counters. I was like "OMG! You're gonna let me "interact" with the customers straightaway?" She then briefed us on the cash machine (actually just the girl, I had to go over and learn) and expected us to start straightaway.

Then my first customer came. He was this old man and he asked for coffee. So as a procedure , I had to ask him whether he wants a black coffee or white coffee. He wanted a white so in my head i was like "okie...take the "White Coffee" cup out, put hot water....hot water overflows..fuck!" I quickly apologized and got him another cup. Apparently I have to press the button on the hot water machine once and it will fill up the cup nicely. I wasn't told! Damn it. Then more customers came. I was still nervous and all for the first few customers but after a while I got used to it. I never really faced any problems except maybe their pronunciation. There was this kid who had to say 'Fanta' three times before I got what he said. They pronounced 'Fanta' with a silent 'ta'. Ugh!

Today's match was at 7.45pm (UK time) and I went there around 6pm. People didn't really start to come until 7pm. At 7.30pm there were queue but still manageable. During kick-off, there weren't as much people anymore. However, during half-time, fuuhhh...people mountain, people sea. I was trying my best to serve as many customers as I could. Then shortly after the second half began, the booth leader closed the stall and we started clearing up and counting the cash machines. Everyone then started to take some pies and eat. I was wondering if it'll be deducted from your pay or something so I didn't eat any until the booth leader asked if I want anything. I asked her if they were free and when she said yea, I felt like an idiot >.<". As I was a new guy I didn't dare take much, just a chicken pie and a coffee. After we finished cleaning, only then I realized what they do to those leftovers. They threw it out =.=". I should have tapau some back!! Serves me right for not being greedy.

Menu (those I can remember)

Drinks
  • hot chocolate
  • black coffee
  • white coffee
  • soup
  • tea
  • Bovril <--- yes...Bovril soup
  • Coke
  • Diet Coke (here they use Coke Zero)
  • Fanta <--- grrr...
  • Water
  • a pint of lager
  • a pint of tetleys <--- not sure what this is
Food
  • stadium burger
  • cheese burger
  • chicken and mushroom pie
  • steak and kidney pie
  • cheese and onions pie
  • sausage roll
  • hot dog
Snacks
  • Kit Kat
  • New Yorkie
  • some potato chips
  • some chewies

The food costs around £2.50 while the drinks cost around £1.50 (except for the beers £2.60) and the snacks are less than a pound.

I worked from 6pm till 10pm and from the 4 hours of work at the booth, I made a small survey on the drinks they buy. They like to drink white coffee before the match and Bovril during half-time. Out of ten drinks, averagely 3 of them will be white coffee, 3 of them Bovril, 3 more will be beers and then maybe a tea or soup.

Working at the stadium was an experience, definitely a nice experience. The job was not difficult and it was rather fun. However, my legs were very tired when I reached home.